Terms of service

1. About Us

LDN 1953 is an online retailer specialising in wallets, card holders and accessories.

Company Name: LDN 1953
Website: ldn1953.co.uk
Contact Email: claire@clcollaborative.co.uk
Business Address: Hallmark House, 25 Downham Road, Ramsden Heath, Billericay, Essex CM11 1PU

2. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

You must not misuse the website by introducing viruses, attempting unauthorised access, or engaging in fraudulent activity.

3. Product Information

We make every effort to ensure product descriptions, images, and prices are accurate.
However:

Colours may vary slightly due to screen settings.
Measurements are approximate.
We reserve the right to modify products, prices, and availability at any time.

4. Orders & Payments

When you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order.

Your order is accepted once payment is processed and the item is dispatched.

We accept the following payment methods:

Debit/Credit Cards

We reserve the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing, or stock issues.

5. Pricing & Availability

All prices on ohmybag.uk are in GBP (£) and include VAT where applicable.

If a pricing error occurs, we may cancel your order and issue a full refund.

6. Delivery

We offer UK-wide delivery.

Delivery times provided at checkout are estimates only.

You are responsible for ensuring the delivery address is correct.

We are not liable for delays or losses caused by incorrect delivery information or courier issues.

7. Returns & Refunds

We want you to love your purchase.

You may return items within 30 days of receipt, provided they are:

Unused
In original packaging
In resellable condition

To start a return, contact us at claire@clcollaborative.co.uk with your order number.

Refunds will be issued to the original payment method once the returned product is inspected.

Certain items may not be returnable for hygiene reasons (e.g., personalised items, used bags). These will be clearly labelled on the product page.

8. Faulty or Damaged Items

If your item arrives damaged or faulty, contact us within 48 hours with photos.

We will offer a replacement or full refund.

9. Discount Codes & Promotions

Discount codes:

must be used before expiration
cannot be combined with other promotions
apply only to eligible products

We reserve the right to withdraw or change promotions at any time.

10. Intellectual Property

All content on LDN 1953 — including text, images, logos, and designs—is owned by or licensed to us.

You may not reproduce, distribute, or use any content without written permission.

11. Limitation of Liability

We are not liable for:

any indirect, incidental, or consequential losses
losses due to incorrect use of our products
issues beyond our reasonable control (e.g., courier delays)

Your statutory rights as a consumer are not affected.

12. Privacy Policy

We respect your privacy.

Our Privacy Policy explains how we collect and use your data. By using our site, you agree to the processing of your information as described in that policy.